A better understanding

Terms & Conditions


Should you wish to exchange or receive a refund on an item please email all-timewatches@outlook.ie within 14 days of us receiving your order. All goods must be returned unworn, in original packaging and wrapping, in original condition and accompanied by proof of purchase. When we receive the returned goods we aim to make the refund or exchange within 24 hours. However, expect 5-7 business days for funds to clear from this date or 3-5 business days on some occasions for delivery of a new product.

Please note that our 2 year in-house timekeeping warranty covers mechanical defects (manufacturing defects with the watch movement only). Should your watch stop working properly through no fault of your own, then we shall repair it free of charge; for the duration of your warranty.

This Warranty Excludes:

  • The Glass
  • Misuse 
  • Battery Replacements
  • Strap Alterations / any unauthorized repair
  • Water Damage
  • Fading of plating
  • Damage to pushers / crowns or any part of the case which occurs from impact


We do however provide a 30-day guarantee from the date of purchase, which covers any manufacturing defects to the case or bracelet. 

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